Where we deliver
We deliver across Gulbarga (Kalaburagi) from our kitchen in Yadulla Colony. Tell us your area on WhatsApp and we will confirm whether we reach you and by when.
When to order
Everything is made after the order comes in, so the more notice you give us the better. For a household order the same day is usually fine; for a mess, hotel or canteen we prefer a standing time each day.
For a marriage, reception or any bulk order, message us as early as you can with the date, the headcount and the venue.
How rotis arrive
Rotis leave the kitchen hot and packed, and are meant to be eaten the same day. Batter is sent out on the day it is ground — keep it refrigerated and use it within two to three days.
Delivery charges
Charges depend on your area and the size of the order. We always confirm the delivery charge on WhatsApp before you pay. There are no hidden fees.
Wholesale and bulk
Messes, hotels, canteens, offices and hostels can message us for a running wholesale rate. Rates depend on the daily quantity and how often you order.
Marriage and reception orders are quoted per event — share the date, the headcount and the roti you want.
If something is wrong
This is fresh food made to order, so we cannot take it back once it has left. But if an order arrives short, cold, late or not what you asked for, tell us the same day and we will put it right — a replacement or a refund, whichever suits you.
Refunds
Approved refunds go back to your UPI within 5–7 working days. For cash-on-delivery orders we refund by UPI.
Cancellations
Cancel any time before we start cooking your order, and there is nothing to pay. Once it is on the tawa we cannot cancel it, because it was made for you.
Questions
The fastest way to reach us about any order is WhatsApp at +91 78996 66088, or email contact@onfoodfresh.com.